Good Practice

Setting the tone

There is a reason why regulators identify the right “tone at the top” as being key to compliance. ECM investigates why it’s important and how to identify those who have it and those who don’t.

“Tone at the Top” is a term widely used to describe the ethical climate spread throughout an organization by senior management. It relates to leaders leading by example. It is a stamp of good practice that can be seen in the support senior management gives to compliance programs. And, regrettably, it i...

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