Good Practice

Repairing export-controlled items located in another country

The challenge of satisfying a customer can be far greater if the product in question may not be shipped freely across borders.

In can be challenging to deal with a disgruntled overseas customer who purchased a product now in need of repair. And the challenge of satisfying that customer can be even greater if the product in question may not be shipped freely across borders.

Keep in mind that in many cases, not only the equipment itself, but also its parts and components are subject to expo...

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