Good Practice

Keys to effective training: quality, context, and follow-up

Training is a fundamental element of any compliance program. It is also a useful part of an overall effort to improve compliance after a violation has occurred. When training is provided as a corrective action, it usually must be accompanied by other measures to fully resolve and prevent repeat violations. And to ensure its effectiveness, training requires specific approaches and follow-through.

“But we gave them training…”

Here’s a scenario likely familiar and disconcerting to many trade...

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