Good Practice

Getting ahead of the game

Last issue, we began our study of metrics, looking to get a baseline on this valuable tool. Armed with that knowledge, we consider how Key Performance Indicators (KPIs) can be used to track the trade compliance team’s accomplishments and demonstrate its effectiveness to the business.

If metrics align with a “Couch to 5k program”, then in the world of analytics, KPIs are an Ironman. Export compliance teams will often use KPIs to demonstrate the effectiveness of an ICP, track the department’s ...

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Jonny Test